Return Policy for Criminal's
At Criminal's, we strive to ensure our customers are satisfied with their purchases. If for any reason you are not happy with a product, we offer a straightforward return process within 14 days of purchase.
Return Conditions:
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Return Period: Products can be returned within 14 days from the date of purchase.
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Product Condition: To qualify for a return, products must be in their original packaging and without visual damage. Products can be used but must be returned in the same condition as received.
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Exceptions: We currently do not sell hygiene products, so all our products are eligible for return.
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Refund: We do not offer exchanges. Upon an approved return, the purchase price will be refunded to you.
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Return Costs: The customer is responsible for the return shipping costs.
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Return Procedure:
- Contact our customer service via email at contact@criminals.no or by phone at +47 477 469 53 within 14 days of purchase.
- Include information about the product and the reason for the return.
- Our customer service team will guide you through the return process.
We appreciate your cooperation and understanding. If you have any questions or concerns, please feel free to contact us.